At NEXORA LLC, we understand that sometimes plans change. This Cancellation Policy outlines the conditions under which customers may cancel orders placed through https://nexora-llc.com.
By placing an order with us, you agree to the terms detailed below.
1. Order Cancellation by Customer
Customers may cancel an order within 12 hours of placing it, provided the order has not yet been shipped or processed.
Once an order has been shipped, it cannot be canceled and must follow our [Refund & Return Policy].
To request cancellation, please contact our support team immediately at Sales@nexora-llc.com with your order number and reason for cancellation.
2. Refund for Canceled Orders
If your cancellation request is approved before the order is shipped, a full refund will be issued to your original payment method.
Refunds are typically processed within 5–10 business days, depending on your bank or payment provider.
Shipping or transaction fees (if any) are non-refundable once the order has been shipped.
3. Order Cancellation by NEXORA LLC
We reserve the right to cancel an order under the following circumstances:
The product is out of stock or discontinued.
Payment could not be verified or was flagged for potential fraud.
Incomplete or incorrect shipping details were provided.
Unforeseen issues prevent fulfillment.
If we cancel your order, you will be notified via email, and a full refund will be issued immediately.
4. Modification of Orders
Once an order is placed, modifications (such as changing items, address, or payment details) are not guaranteed. If you need to modify your order, contact us as soon as possible at Sales@nexora-llc.com, and we’ll do our best to assist before the order is processed.
5. Late Cancellation Requests
If a cancellation request is made after the order has shipped, it will not be accepted. You may still return the product in accordance with our [Refund & Return Policy] once it has been delivered.
6. Contact Us
For all cancellation or refund inquiries, please contact us at: 📞 Phone: +1 (150) 254-4437 📧 Email:Sales@nexora-llc.com 🏢 Address: 2130 Russet Meadows LN, Birmingham, Alabama 35244 🌐 Website:https://nexora-llc.com
